Your Go-to Guide for Efficient and Effective Bad Debt Recovery (2024)

When you offer credit to customers, you may need to write off unpaid receivables as bad debts. However, you could end up collecting debts you write off in your accounting books. If this happens, record the money as a bad debt recovery.

What is bad debt recovery?

Bad debt recovery, or bad debt collection, is money your business receives after writing it off as uncollectible. During the bad debt collection process, you might collect part or all of your debt. Once you recover bad debt, record the income, update your accounting books, and report the recovery to the IRS (if applicable).

Although bad debt recovery can help you gain back an uncollected debt, it can be time-consuming. In some cases, you might decide that the effort isn’t worth it. But if you intend to recover a bad debt, you must prepare.

Bad debt recovery process

The recovery process starts with collection attempts. If you recover bad debt, you must update your books, statements, and tax returns.

Recovering a bad debt can be a drawn-out process. Read on to learn your responsibilities during the bad debt recovery process.

Look at your debt collection options

So, how do businesses recover bad debts?

After throwing in the towel on collecting a customer’s debt, you may consider involving outside help. To retrieve lost debts, you can reach out to a collection agency or small business lawyer.

A collection agency or lawyer might be able to get a customer to pay you. But, the payment might come after you’ve written off the money as a bad debt. And, you must pay the collector a portion of the customer’s payment.

Update your accounting books

When a debt becomes bad, you write off bad debt in your accounting books. Bad debt recovery means you need to create new journal entries in your books. Your books must reflect the recovered amount.

How you create a bad debt recovery journal entry depends on your original bad debt journal entry. You can either use the allowance method or direct write-off method.

1. Allowance method

Although there are two ways to write off bad debt, many business owners choose the allowance for doubtful accounts method. When you create an allowance for doubtful accounts, you expect that some customers’ debts will go bad.

If a customer doesn’t pay, debit your Allowance for Doubtful Accounts account and credit your Accounts Receivable account.

DateAccountNotesDebitCredit
X/XX/XXXX
Allowance for Doubtful AccountsLack of customer paymentX
Accounts ReceivableX

You don’t need to create a bad debts recovered account to record bad debt recovery. Instead, reverse your journal entry. Debit your Accounts Receivable account and credit your Allowance for Doubtful Accounts account.

DateAccountNotesDebitCredit
X/XX/XXXX
Accounts ReceivableBad debt recoveryX
Allowance for Doubtful AccountsX

After reversing your bad debt journal entry, you also need to record the income. You can debit your Cash account and credit your Accounts Receivable account.

DateAccountNotesDebitCredit
X/XX/XXXX
CashBad debt recovery incomeX
Accounts ReceivableX

2. Direct write-off method

Business owners who use the direct write-off method deal with two accounts: Accounts Receivable and Bad Debts Expense.

To record the bad debt entry in your books, debit your Bad Debts Expense account and credit your Accounts Receivable account.

DateAccountNotesDebitCredit
X/XX/XXXX
Bad Debts ExpenseLack of customer paymentX
Accounts ReceivableX

To record the bad debt recovery transaction, debit your Accounts Receivable account and credit your Bad Debts Expense account.

DateAccountNotesDebitCredit
X/XX/XXXX
Accounts ReceivableBad debt recoveryX
Bad Debts ExpenseX

Next, record the bad debt recovery transaction as income. Debit your Cash account and credit your Accounts Receivable account.

DateAccountNotesDebitCredit
X/XX/XXXX
CashBad debt recovery incomeX
Accounts ReceivableX

Examine your financial statements

During the bad debt recovery process, you may need to adjust your financial statements.

When you have bad debt, your business balance sheet reflects the loss. Update your balance sheet when you recover bad debt. And, increase your business’s assets on your balance sheet.

Your income statement displays your business’s income and expenses. Use your updated accounting books to change your business’s expenses and net profit.

Make tax return adjustments (if necessary)

Did you claim a bad debt loss on your business tax return? If so, you may need to report your bad debt recovery to the IRS.

Report your bad debt recovery if your original bad debt claim lowered your tax liability. Include the bad debt recovery funds in your business’s annual gross income.

When you recover a bad debt, you need to record the transaction. Easily update your books with Patriot’s online accounting software. Record payments, track your expenses and income, and more. Get your free trial today!

This article has been updated from its original publication date of February 12, 2019.

This is not intended as legal advice; for more information, please click here.

Your Go-to Guide for Efficient and Effective Bad Debt Recovery (2024)

FAQs

How will you help in recovering bad debt? ›

To retrieve lost debts, you can reach out to a collection agency or small business lawyer. A collection agency or lawyer might be able to get a customer to pay you. But, the payment might come after you've written off the money as a bad debt. And, you must pay the collector a portion of the customer's payment.

What steps should be used for debt recovery? ›

Login
  • Letter of demand. A letter of demand is the first debt recovery step to take. ...
  • Summons. Step two ramps things up a few notches with a summons. ...
  • Default judgment. If the debtor fails to appear in court or respond to the summons, you move things along to step three. ...
  • Warrant of execution. ...
  • Garnishee order. ...
  • Business rescue.

What is the bad debt recovery? ›

Bad debt recovery refers to a payment received for a debt that had previously been written off and considered uncollectible. Because bad debt usually generates a loss when it is written off, bad debt recovery generally produces income for accounting purposes.

What is a debt recovery strategy? ›

Debt recovery follow-ups are the critical steps businesses or creditors take to collect overdue payments from customers or clients. These follow-ups play a pivotal role in ensuring the financial stability and sustainability of a business.

What is the process for debt recovery? ›

  • > Debt Recovery Process.
  • Debt Recovery Process. When collecting a Commercial debt there are four main steps that we need to go through. ...
  • The Four Steps of Debt Recovery.
  • Step One: Letter Before Action. ...
  • Step Two: Legal Action. ...
  • Step Three: Judgment. ...
  • Step Four: Enforcement.

How do I get myself out of bad debt? ›

Consult with a professional credit counselor about your options for your situation.
  1. How To Get Out of Debt.
  2. Understand Your Debt.
  3. Plan a Repayment Strategy.
  4. Understand Your Credit History.
  5. Make Adjustments to Debt.
  6. Increase Payments.
  7. Reduce Expenses.
  8. Consult a Professional Financial Advisor.

What is the difference between debt collection and debt recovery? ›

Debt collection is something that you, the business owner, does yourself, whereas with debt recovery you hire someone else to collect the debt on your behalf.

Can you ignore debt recovery? ›

If you get a summons notifying you that a debt collector is suing you, don't ignore it. If you do, the collector may be able to get a default judgment against you (that is, the court enters judgment in the collector's favor because you didn't respond to defend yourself) and garnish your wages and bank account.

How to legally recover money from a company? ›

Arbitration or Mediation

Arbitration can be a faster, cheaper and a less complex option to recover money rather than going to court. You may want to hire an attorney to represent you during the arbitration or mediation proceedings to provide direction and advice.

What is the success rate of debt recovery? ›

While the exact figure can vary, industry reports often suggest that the average collection success rate hovers around 15%-30% for many sectors, though this can be significantly higher or lower based on specific circ*mstances.

How much debt is considered severe? ›

Generally speaking, a good debt-to-income ratio is anything less than or equal to 36%. Meanwhile, any ratio above 43% is considered too high. The biggest piece of your DTI ratio pie is bound to be your monthly mortgage payment.

What qualifies as bad debt? ›

Simply put, a bad debt is a type of expense that occurs after repayment by a customer (when credit has been extended) is no longer considered to be collectable. In other words, bad debt is an irrecoverable receivable.

What are examples of debt recovery? ›

A very common example is failure by a bank customer to pay their bank loan or credit card debts. Other examples include trade customers failing to pay suppliers or customers of professional service suppliers who have reneged on their commitment to pay for the services they have received.

How do you negotiate debt recovery? ›

Negotiating with debt collectors can help you reduce the amount of money you owe, sometimes significantly. It's crucial to recognize that the amounts owed are rarely set in stone, and adept negotiation can result in a more favorable agreement, ultimately benefiting your financial well-being.

What is a debt recovery plan? ›

If your business is owed money from another business or individual, you may be wondering how to recover it. This process is known as debt recovery. It involves collecting any outstanding debts and minimising the risk of future non-payment.

How do you resolve bad debt? ›

Can bad debt ever be recovered? After a debt has been written off and considered uncollectible, it can still be recovered – for example, from a bankruptcy trustee or because the debtor has decided to make a settlement to clear off the debt at a lower amount. However, these may be partial payments only.

How would you deal with bad debts? ›

We highlight main ways to deal with bad debt: Prompt follow-up: When a customer fails to make an invoice payment, it is best to immediately follow up by sending them automated periodic reminders in the form of bad debt letters or periodic phone calls to speed up collections.

How can debt recovery be improved? ›

Offer incentives for paying instantly or for paying early

If your company gets the money sooner, and without having to follow up, you are more likely to benefit from positive cash flow and less likely to have debt recovery problems.

How can you recover debt? ›

  1. Contacting the person or company who owes you money. Speak to the person who owes you money. ...
  2. Using mediation to reach agreement over debt dispute. ...
  3. Using a solicitor. ...
  4. Using a debt recovery agency. ...
  5. Recovering debts through the courts. ...
  6. Claiming online. ...
  7. More useful links.

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