What insurance company has the most complaints?
The auto insurance company with the most complaints is United Automobile Insurance, which receives roughly 40 times more complaints than the average insurer its size, according to the latest NAIC complaint index.
USAA tops our rating of the best car insurance companies, and is at or near the top in all of the subcategories we looked at. It was No. 1 for customer service and claims handling, and also No. 1 in our best for seniors and best for discounts subcategories.
- Lowest premiums: Geico.
- Fewest consumer complaints: Progressive.
- Highest customer satisfaction ratings: State Farm.
- Most coverage options: Allstate.
- Most tech-friendly: Geico.
Comcast, the television provdider, was voted as the worst rated company for customer service in the United States in 2020, receiving the largest share of negative responses (44 percent). Second in the list came Well Fargo and DIRECTV, with 41 percent of respondents to the survey complaining about poor customer service.
Car Insurance Provider | National Market Share | Overall Rating Out of 10.0* |
---|---|---|
1. State Farm | 16.84% | 9.4 |
2. Geico | 14.05% | 9.1 |
3. Progressive | 13.76% | 9 |
4. Allstate | 10.69% | 8.8 |
- American Family: Overall Pick for Paying Claims.
- State Farm: Our pick for new homeowners.
- Allstate: Our pick for extended coverage.
- Liberty Mutual: Our pick for discounts.
- Progressive: Our pick for bundling.
Executive Life Insurance Company (1991) - One of the largest life insurance companies in the US, it went bankrupt due to investment losses in junk bonds.
Fraud: In rare cases, Progressive may suspect fraud or misrepresentation related to your claim and deny coverage on that basis. Lack of coverage: They could deny the claim if it is determined you do not actually have coverage for the type of loss or damage involved.
Who is State Farm's biggest competitor?
Considering State Farm and Geico are the two biggest auto insurance companies in the U.S., most drivers can find what they need from either company, whether that's minimum or full coverage. However, there are a few key differences between State Farm vs. Geico when it comes to auto insurance options.
According to our rate averages, the most expensive car insurance often comes from The Hanover Insurance Group. The company's average rates for both liability and full-coverage insurance can be more than 400% higher than the national average.
- #1: United Health Group (UNH)
- #2: Berkshire Hathaway Inc. ( BRK.B)
- #3: CVS Health Corp Group (CVS)
- #4: The Cigna Group (CI)
- #5: Elevance Health Inc. ( ELV)
- #6: Centene (CNC)
- #7: Ping An Insurance (PNGAY)
- #8: Allianz (ALIZY)
- Private Mortgage Insurance. ...
- Extended Warranties. ...
- Automobile Collision Insurance. ...
- Rental Car Insurance. ...
- Car Rental Damage Insurance. ...
- Flight Insurance. ...
- Water Line Coverage. ...
- Life Insurance for Children.
Car Insurance Company | Motor OD Claim Settlement Ratio FY23 | Network Garages |
---|---|---|
Digit Car Insurance | 96.00% | Repair anywhere |
Bajaj Allianz Car Insurance | 98.50% | 4,000+ |
Kotak Mahindra Car Insurance | 98.00% | 2,327+ |
Zuno Car Insurance | 98.00% | 1,500+ |
Cheap car insurance. State Farm is the cheapest large auto insurance company in the nation for good drivers, according to NerdWallet's 2024 analysis of minimum coverage rates. State Farm's average annual rate was $471 or about $39 per month.
Comcast had the lowest customer service scores for both its Internet service and TV service businesses. The rest of the companies in the bottom 10 are Highmark, Time Warner Cable, Coventry Health Care, Charter Communications, Verizon, HSBC, US Airways, and Qwest.
Comcast. Comcast is a media conglomerate primarily known for Xfinity, NBCUniversal Media, and Sky. Comcast was infamously known among the American public for having terrible customer service. It didn't help that their product line kept facing frequent outages that came with unnecessary lag times.
The top 300 made the list, with The UPS Store, Chick-fil-A and REI leading the way.
Ranking | P/C insurance company name | % change from previous year |
---|---|---|
1 | State Farm Group | 11.6 |
2 | Berkshire Hathaway Ins | -2.1 |
3 | Progressive Ins Group | 9.6 |
4 | Allstate Ins Group | 10 |
Who insures the most cars?
For auto policies, State Farm is the largest insurance company in the U.S., with the biggest market share (16.9 percent) and over $46.6 million in direct premiums written in 2022.
State Farm is the largest auto insurance company in the U.S., with 17% of the market. Other big car insurance companies include Progressive, Geico and Allstate. Currently insured? It's free, simple and secure.
Insurance Company | Best for | Average annual premium* |
---|---|---|
Allstate | Best overall | $2,326 |
Lemonade | Best for digital experience | N/A |
Chubb | Best for high-value home coverage | $3,578 |
Amica | Best for customer experience | $1,863 |
Provider | Star Rating | A.M. Best |
---|---|---|
Our Top Pick Allstate Get Quote | 4.8 | A+ |
State Farm Learn More | 4.8 | A++ |
American Family Learn More | 4.7 | A |
Nationwide Learn More | 4.6 | A |
American Family is so expensive because car insurance is expensive in general, due to rising costs for insurers. But at $665 per year, the average American Family car insurance premium is actually about the same as the national average of $671 per year.
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