Why is my Comcast Xfinity service not working?
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 123,678 ratings
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Problems in the last 24 hours
The graph below depicts the number of Comcast Xfinity reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Comcast Xfinity compensate me for the outage?
The recent Comcast Xfinity outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Comcast Xfinity if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Comcast Xfinity has occasionally given some customers credits and other forms of payment.
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map
The most recent Comcast Xfinity outage reports came from the following cities:Hialeah, Trenton, Annapolis Junction, Detroit, Aberdeen, Champaign, Chicago, Salt Lake City, Stone Mountain, Ashland, Roseville, New Lenox, Hollidaysburg, East Falmouth and Jacksonville.
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| City | Problem Type | Report Time |
|---|---|---|
 Hialeah | Internet | |
| Trenton | Internet | |
| Trenton | Wi-fi | |
| Annapolis Junction | Internet | |
| Detroit | Internet | |
| Aberdeen | Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- RedTsunami (@iAmH3nry88) reported
My cable doesn’t work. @comcast is terrible. Had nothing but issues for years
- Preston Farr 🍥 (@preston_b_farr) reported
Would be nice if I could actually watch #SNF but instead xfinity **** itself. Nice job.
- Ronnie Cooper (@RonnieBeKnowin) reported
Why the hell is my @Xfinity freezing? It literally waits until my Chiefs come on to mess up!!! Is anyone else having problems with #Xfinity?
- Brandon Blankenship (@B_Blankenship1) reported
Go figure @Xfinity not working when the #Titans are playing, thanks @Xfinity
- free the guys (@PortlandAtl) reported
@Xfinity fix this now
- Todd Engle (@tengle68) reported
Hey KC.. is it @xfinity or @nbc having the issues tonight? My screen keeps freezing
- Graham like the cracker (@Fistpuncher7272) reported
Hey @Xfinity get your crap together.
- ad23 (@ad23lakers) reported
bruh @Xfinity fix this
- EuroZag01 (@EuroZag01) reported
Anyone else having issues with XFINITY stream for the SNF?
- Brian Bradley (@regularguy40536) reported
@Xfinity NBC not working for me.
- GT (@strosdude) reported
Anyone else having trouble with @Xfinity tonight? Keeps freezing up and goes blank. Then comes back.
- Tony Robinson (@HikerFromVA) reported
@Xfinity Streaming down?
- Leah🌻 (@_royalhiighness) reported
@Xfinity why my cable keep freezing FIX IT! I pay too much for this to be happening
- Cody Hicks (@Chodyyyyy) reported
@baer_squad @Xfinity Yup they are horrible
- Cory Koerner (@c_koerner) reported
Why is my TV not working!?!?!? Come on @Xfinity I’m trying to watch the chiefs game! 🤬🤬🤬🤬
- Logan (@Logan_Titans_Up) reported
@Truly_yourz_ @TMobile I’ll compromise. Xfinity is the worst, garbage, PoS at home provider.
- K👁 (@ProcessCmplt76) reported
Anyone else having issues with #Xfinity??
- Jo Fritz (@58f80_yasobo) reported
@Xfinity took off every show and it was bad enough baseball preempted masked singer for two weeks. This company sucks, tomorrow I am cancelling and going back to Verizon
- Stephanie Lupercio (@StephanieLuper2) reported
@baer_squad @Xfinity It NEVER goes out - awful timing
- SwaggyPnuckkles (@Pnuckkles) reported
@Xfinity once again I tune in for one game and your service quits working shortly after the game starts. Good news is the lines for Google fiber have made it to my neighborhood. #alohameansgoodbye you suck xfinity
- I Like Free Stuff (@FreeStu11103549) reported
Comcast sucks!
- Michael Martinez 🇺🇸🏳️🌈🎧💻⚾️🏈🏀 (@mikting) reported
@Xfinity is down hard in the Bay Area
- Nick (@wpn_x18) reported
@S3lfTh0ught @Xfinity Because @Xfinity is horrible. Always has been and always will be.
- V-✝️💟🇺🇸All Lives Matter EveryDAY (@IAMOLSKOOL) reported
@comcast NBC, channel 4 in NY not working
- Maks 😷✊🏽✊🏾✊🏿🏳️🌈🏳️⚧️🇺🇦 (@SFantasyfb) reported
@TarH2O23 @RickyJames__ @Xfinity Still down for me argh
- Kyle Shoulders (@KyleShoulders87) reported
If your @Xfinity is down to over to @peaco*ck for SNF. It's good to go. #Titans #ChiefsKingdom #NFL
- Amanda✨ (@Amanduhhh_17) reported
Leave it to Comcast to **** up during the Chiefs game so I can’t watch it 😩😩
- Maks 😷✊🏽✊🏾✊🏿🏳️🌈🏳️⚧️🇺🇦 (@SFantasyfb) reported
Yooo @Xfinity whats up w the cable? NBC not working. Streaming wont work either.
- Drew Lock’s Burner (@TbowlB) reported
Hey @Xfinity what the actual dog **** **** is going on at your piece of **** company?! Are you serious?! I am paying a trillion dollars for the ******* sports package and I can’t even watch SNF because your company is so ****? Unf*cking real
- UncommonSenz (@Uncommon_Senz) reported
@comcast @NBCSports - Get your tech together!!! The @NFL game on Sunday night is all F'UP!!! Frozen, lag, WTF? It's not that hard. Do I need to go to Direct TV?This is beyond stupid. #sundaynightfootball
